case study
The Know How.
Our account managers have years of experience and are there to offer their advice on what are the best products for your property.
Bay of Islands Gateway Motel and Apartments
17 November 2023
Property Name: Bay of Islands Gateway Motel and Apartments
Location: Paihia, Bay of Islands
Accommodation Type: Motel and Apartments
Project Length: Ongoing
Product Supplied: DreamGreen 900g Pillows, DreamGreen Duo Plus Mattress Protectors, DreamGreen Snug Quilts, DreamGreen Pillow Protectors, Makers Fenix Sofas
“Great, Vendella now has a chat function on their website and it’s like talking to a real person not a chat bot! We have received excellent customer service, and the products are of a high quality. Friendly team who goes above and beyond to meet our needs.”
JULIE BARLOW | MANAGER
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Reliable Service.
Reliable service is important to us. Being able to rely on Vendella to take care of any issues that arise, and problem-solve for you, is how we make it easy.
Background.
Offering boutique accommodation, this 4.5-star property is nestled between Paihia and Waitangi on Te Ti Bay. Gateway Motel & Apartments offers a range of accommodation suitable for small groups, corporate travelers, team building and wedding parties. This Kiwi owned and operated motel comprises of studios, apartments, and an executive/honeymoon styled suite, with well-appointed rooms with super king or king beds. Conveniently located close to a golf course, mountain bike park, and beaches, it is the perfect location for guests to explore the Bay of Islands and the North of New Zealand.
The Project.
Julie and her team wanted to make their rooms better and enhance the guest experience. They got in touch with Vendella, a team they’ve been working with for a while, knowing we could provide what they needed. Julie wanted to switch to holding stock of the sheeting instead of hiring them, and required new mattress protectors. She also wanted to upgrade the sofas in the rooms. Anytime the motel needed products, Vendella was able to supply them – a one stop shop!
How did Vendella make it easy for you?
We partnered with Vendella for their competitive pricing, extensive range, and quality products. Of course, excellent customer service and the rapport with staff and not to mention the complementary chocolates. We look forward our Vendella deliveries! Vendella made it easy with ability to deliver without any hassle
To learn more about Gateaway Motel you can visit them here.
