case study
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La Quinta by Wyndham Ellerslie
24 October 2024
Property Name: La Quinta by Wyndham Ellerslie
Accommodation Type: Hotel
Location: Auckland
Product Supplied: DreamGreen Mattress Protectors, DreamGreen ‘Dream’ 900g Pillow, DreamGreen ‘Dream’ 600g Pillow, DreamGreen Duvet Inners, DreamGreen Coral Fleece Blankets, Luggage Racks, Electric Blankets, DreamGreen Pillow Protectors, Weavers 220TC Premium Sheeting
“Mike and the team are always so easy and delightful to work with. I can absolutely trust that I am going to get a quick response and that our deliveries are going to turn up on time. The odd urgent request never feels like an issue with delivery usually the following day. I always look forward to a catch up with the team when we have time, and our install team look forward to the sweet treats when distributing the product through the hotels.”
ELIZABETH TURNER | DEVELOPMENT CO-ORDINATOR – SAFARI GROUP
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Background.
La Quinta by Wyndham Ellerslie is a contemporary new hotel in Auckland. Conveniently close to two major hospitals, showgrounds and parks, La Quinta by Wyndham Ellerslie is the perfect hotel for guests to relax and unwind. Featuring 246 rooms, all which have been stylishly decorated and aim at comfort, the hotel promises warmth and hospitality. Opening at the end of 2023, it’s the 12th hotel that New Zealand’s Safari Group has developed and launched with Wyndham and the fifth Wyndham property that Safari Hotels, a division of Safari Group, will manage.
The Project.
Safari Group led the new build project, and Vendella was approached to assist with furnishing the hotel. Account Manager Michael Boakes, having collaborated with Safari Group on similar ventures, played a key role by coordinating sample deliveries for evaluation. Chosen as the preferred supplier due to our long-standing partnerships with Safari Group and Wyndham Hotel Group, Vendella’s reputation for meeting specific needs with reliable, timely, and competitively priced products was a key factor. With a specific delivery date and time in mind, we were able to fulfil our commitment and ensure a smooth and timely delivery, allowing the items to arrive well in advance of the opening day.
How did Vendella make it easy for Safari Group?
We demonstrated flexibility in adjusting to construction delays while ensuring timely deliveries. Our communication was consistently fast, professional, and responsive, which helped build trust and provided reassurance to the Safari Group, further strengthening our relationship. Elizabeth Turner, Development Coordinator at Safari Group said, “Safari Group have been working with Vendella initially through a third party, but now directly for several years. Mike and the team are always so easy and delightful to work with. I can absolutely trust that I am going to get a quick response and that our deliveries are going to turn up on time. The odd urgent request never feels like an issue with delivery usually the following day. I always look forward to a catch up with the team when we have time, and our install team look forward to the sweet treats when distributing the product through the hotels.”
View the beautiful La Quinta by Wyndham Ellerslie here.
