case study
The Know How.
Our account managers have years of experience and are there to offer their advice on what are the best products for your property.
Sound Care Group – Steele Park Home
27 June 2023
Location: Hamilton
Accommodation Type: Rest Home
Date: October to December 2022
Number of Beds: 39
Product Supplied: Clothing Protectors, Amora Bedcovers Duo Plus Mattress Protectors, Absorbent Chair Pads, Polar Fleece Blankets.
“The quality of the products is high end. They last way longer than others in the market.”
CARLY MANGULABNAN | GROUP OWNER/DIRECTOR
Fit For Purpose.
We have a huge range of products, so you know we have the perfect solution for you. We hold large amounts of stock in our warehouse, so when you want it, we’ve got it.
Reliable Service.
Reliable service is important to us. Being able to rely on Vendella to take care of any issues that arise, and problem-solve for you, is how we make it easy.
Background.
Sound Care Group operates six aged care homes throughout New Zealand, and one of them is Steele Park Home. This facility has recently undergone refurbishment and renovation. It features 39 beds and provides a range of services, including rest home, hospital level, day stay, and respite care, specifically designed for older individuals. Steele Park Home is situated in Hamilton and offers spacious rooms that have been decorated to create a warm and comfortable environment for its users.
The Project.
As the opening date of early July approached and Group Owner and Director Carly Mangulabnan faced a substantial refurbishment and renovation project, she proactively reached out to Vendella, considering them as a potential supplier for bedding and other essential items required for their new rooms. Taking charge as the Account Manager, Jason Walton skillfully assisted Carly by providing crucial information and comprehensive product knowledge, enabling her to make informed decisions regarding the products. This collaboration resulted in Carly placing orders with Vendella, who delivered the requested items with plenty of time for the highly anticipated official opening on July 7th.
How did Vendella make it easy for Steele Park Home?
Carly and her team chose to partner with Vendella impressed by their product quality, efficient communication, and timely delivery. Vendella’s reputation for exceptional products left a lasting impression. Jason Walton, the dedicated Account Manager, promptly addressed Carly’s inquiries and needs, establishing a strong level of trust. The team valued Vendella’s ability to meet deadlines, ensuring the goods arrived on time for the important opening day. This reliability solidified Carly’s confidence in their partnership, contributing to a successful launch.
To learn more about The Sound Care Group, check them out, here.
