case study

Woburn Masonic Care

11 October 2024

Property Name: Woburn Masonic Home

Location: Lower Hutt

Accommodation Type: Aged Care

Number of Rooms: 62

Product Supplied: DreamGreen Amora Bedcovers, DreamGreen Amora Pillowshams, DreamGreen Waterproof Pillow, DreamGreen Quilted Pillow Protector, DreamTicket Coral Fleece Blanket, Laundry Bags

“Nothing is a problem to Vendella, you are very easy to deal with.  You have great products, and your team are excellent to deal with.  We placed orders, and these arrived in a timely fashion, in the right time for the opening day.”

ANNE MCLEAN | GENERAL MANAGER

The Know How.

Our account managers have years of experience and are there to offer their advice on what are the best products for your property. For Woburn Masonic Care this was ideal because they were recommended all the right products for their property.

Try Before You Buy.

If you are unsure about a products material, colour, washability, or design then you can request a free sample of almost any product that we have in our range.

Reliable Service.

Reliable service is important to us. Woburn Masonic Care were able to rely on us to get the bedding to them in a timely fashion for opening day.

The Know How.

Our account managers have years of experience and are there to offer their advice on what are the best products for your property. For Woburn Masonic Care this was ideal because they were recommended all the right products for their property.

Try Before You Buy.

If you are unsure about a products material, colour, washability, or design then you can request a free sample of almost any product that we have in our range.

Reliable Service.

Reliable service is important to us. Woburn Masonic Care were able to rely on us to get the bedding to them in a timely fashion for opening day.

Background.

Woburn Masonic Care is a state-of-the-art facility, with all the very latest amenities, located in central Lower Hutt. Residents can enjoy the well-appointed rooms, many of which include an ensuite bathroom. Like any family home, at Woburn Home there are lots of shared spaces, including lounges, domestic-style kitchens, entertainment and recreation areas. Woburn has a relaxed atmosphere, where highly trained staff are dedicated to the care and wellbeing of their residents.

The Project.

Vendella representative Jason Walton met Anne McLean at a conference for aged care in New Zealand. During their conversation, Anne mentioned that their new facility was almost finished, and they would require bedding items for the complex. Jason and Anne later met in Wellington to discuss the options. Jason showcased bedding samples and provided guidance to Anne on the quantities needed and what would be suitable for the new rooms. Richard, who closely collaborated with Jason, also participated in the decision-making process to ensure the bedding products aligned well with the care home’s interior and decor. Throughout the project, Jason ensured timely delivery of the ordered items, allowing the Woburn Masonic Care Home team enough time to set up and prepare the rooms before the opening day.

How did Vendella make it easy for Woburn Masonic Care?

“Having never used Vendella before, we found you so easy to deal with.  You were not pushy, and everyone loved your pillows.  If you didn’t good pillows, we would have chosen another supplier.

We chose Vendella because we loved their waterproof pillows and their bedspreads. We also purchased their laundry bags, and we are very happy with them and we are happy with the quality of the products. Vendella is so easy to deal with, very responsive, great people. The color’s have blended in so well with our new facilities. The bedding is very good with the washing and laundry process.”

Anne McLean – General Manager

To learn more about Woburn Masonic Care click here.

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