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Our Service Promises.
97% In-stock.
We’re all about making your life easy. That’s why 97% of our products are always in stock and ready to ship. You can get your hands on the perfect products right when you need them.
Quick Response Time.
We’re not just about quality products, we’re also about providing top-notch service. That’s why we promise to answer your phone call within 8 seconds or respond to your email within 2 hours. Who has time to wait around for a response?
Time is valuable, so we’ll make sure you get the information you need as quickly as possible. Whether you have a question or need help placing an order, we are always here to help. Give us a call or send us an email – we’re waiting!
Supplied on time when you need it.
Our team works efficiently to process, pack, and ship your order, ensuring that it arrives on-time, in perfect condition. We promise to ship your order when we say we will, so you can focus on running your business.
We are flexible enough to adjust delivery schedules to suit you. We can delay delivery or send multiple shipments, to suit your schedule and storage space. When you order from us, you can be confident that we’re committed to meeting your delivery needs, no matter what they are.
Chocolate with every order.
Who doesn’t love chocolate? At Vendella, we know that the little things can make a big difference.
That’s why we like to sweeten the deal with some free Whittaker’s chocolates in every order! If you order an item and it’s on backorder, you’ll get double the chocolate!
We also take our chocolates to any site visit, so if you’re wanting a sweet treat, request a visit from one of our expert sales representatives.
97% In-stock.
We’re all about making your life easy. That’s why 97% of our products are always in stock and ready to ship. You can get your hands on the perfect products right when you need them.
Quick Response Time.
We’re not just about quality products, we’re also about providing top-notch service. That’s why we promise to answer your phone call within 8 seconds or respond to your email within 2 hours. Who has time to wait around for a response?
Time is valuable, so we’ll make sure you get the information you need as quickly as possible. Whether you have a question or need help placing an order, we are always here to help. Give us a call or send us an email – we’re waiting!
Supplied on time when you need it.
Our team works efficiently to process, pack, and ship your order, ensuring that it arrives on-time, in perfect condition. We promise to ship your order when we say we will, so you can focus on running your business.
We are flexible enough to adjust delivery schedules to suit you. We can delay delivery or send multiple shipments, to suit your schedule and storage space. When you order from us, you can be confident that we’re committed to meeting your delivery needs, no matter what they are.
Chocolate with every order.
Who doesn’t love chocolate? At Vendella, we know that the little things can make a big difference.
That’s why we like to sweeten the deal with some free Whittaker’s chocolates in every order! If you order an item and it’s on backorder, you’ll get double the chocolate!
We also take our chocolates to any site visit, so if you’re wanting a sweet treat, request a visit from one of our expert sales representatives.
How we make it easy.
Free Quoting and Consultation.
We know that choosing the right textiles and furnishings can be a very daunting task. That’s why we offer a free consultation with any of our sales representatives. These reps are filled to the brim with knowledge to impart, to make your process easier.
Whether you prefer an in-person meeting, a phone call, or an online meeting, our team is here to help. We’ll work with you to understand your needs and provide you with a quote that fits your budget.
Wide Range.
We believe that variety is the spice of life, which is why we offer a wide range of products to suit your every need. We know that everyone has different preferences, so we strive to provide a diverse range to cater to many styles and needs. With so many options to choose from, you’re sure to find exactly what you’re looking for.
Having a wide range of products means that you can find everything in one convenient place.. Just sit back, browse our selection, and find everything you need.
Free Samples.
We understand the importance of making informed decisions when it comes to your purchases. That’s why we offer free samples of our products to help you choose the best fit for your needs.
Request a sample and we’ll send it straight to you, free of charge. Seeing and feeling the product is the best way to make an informed decision. We’re confident in our product quality, and we believe that once you’ve experienced them for yourself, you’ll be just as impressed.
Consistent Product.
At Vendella, we take pride in offering consistent products. Whether you’re ordering from us today, tomorrow, or a year from now, you can trust that your products will be the same high-quality items you’ve come to expect from us.
We also ensure that our service, communication, and delivery remain consistent every step of the way. From the moment you place your order to the moment it arrives at your doorstep; you can expect the same level of care and attention to detail from our team.
Free Quoting and Consultation.
We know that choosing the right textiles and furnishings can be a very daunting task. That’s why we offer a free consultation with any of our sales representatives. These reps are filled to the brim with knowledge to impart, to make your process easier.
Whether you prefer an in-person meeting, a phone call, or an online meeting, our team is here to help. We’ll work with you to understand your needs and provide you with a quote that fits your budget.
Wide Range.
We believe that variety is the spice of life, which is why we offer a wide range of products to suit your every need. We know that everyone has different preferences, so we strive to provide a diverse range to cater to many styles and needs. With so many options to choose from, you’re sure to find exactly what you’re looking for.
Having a wide range of products means that you can find everything in one convenient place.. Just sit back, browse our selection, and find everything you need.
Free Samples.
We understand the importance of making informed decisions when it comes to your purchases. That’s why we offer free samples of our products to help you choose the best fit for your needs.
Request a sample and we’ll send it straight to you, free of charge. Seeing and feeling the product is the best way to make an informed decision. We’re confident in our product quality, and we believe that once you’ve experienced them for yourself, you’ll be just as impressed.
Consistent Product.
At Vendella, we take pride in offering consistent products. Whether you’re ordering from us today, tomorrow, or a year from now, you can trust that your products will be the same high-quality items you’ve come to expect from us.
We also ensure that our service, communication, and delivery remain consistent every step of the way. From the moment you place your order to the moment it arrives at your doorstep; you can expect the same level of care and attention to detail from our team.
Our Values
Integrity
We always act with sound moral and ethical principles and hold an honest, down-to-earth and self-aware approach as crucial. When mistakes occur we’ll quickly take responsibility and get to work setting it right. Integrity isn’t a ‘nice to have’ trait here. It is everything.
Passion
Nothing great in the world has ever been accomplished without passion. So we think big, work hard and, with focused energy, strive to deliver above and beyond the everyday.
Generosity
Throughout our company we wholeheartedly believe that ‘if you give, you get’. Which is why ‘contribution’ is just as important as ‘position’ here. We go the distance for customers and each other because, whether it’s time, knowledge or just that much-needed cup of tea, we should always give freely to others.
Gratitude
There is always time in the day to acknowledge and celebrate the special efforts that go above the standard. We celebrate each other’s wins, be they inside or outside our company. We are thankful for our teammates and the inspiration and motivation they provide.
Family
We are a family-based business and this supportive spirit infuses everything we do. So we always strive to ensure relationships are genuine, thoughtful, caring, considerate and, above all, lasting. Just like every good family does.
Respect
Respect for ourselves guides our morals. Respect for others guides our manners. We care about our colleagues and customers as people and recognise and value their views and beliefs – and we always act with consideration and awareness for others.
Integrity
We always act with sound moral and ethical principles and hold an honest, down-to-earth and self-aware approach as crucial. When mistakes occur we’ll quickly take responsibility and get to work setting it right. Integrity isn’t a ‘nice to have’ trait here. It is everything.
Passion
Nothing great in the world has ever been accomplished without passion. So we think big, work hard and, with focused energy, strive to deliver above and beyond the everyday.
Generosity
Throughout our company we wholeheartedly believe that ‘if you give, you get’. Which is why ‘contribution’ is just as important as ‘position’ here. We go the distance for customers and each other because, whether it’s time, knowledge or just that much-needed cup of tea, we should always give freely to others.
Gratitude
There is always time in the day to acknowledge and celebrate the special efforts that go above the standard. We celebrate each other’s wins, be they inside or outside our company. We are thankful for our teammates and the inspiration and motivation they provide.
Family
We are a family-based business and this supportive spirit infuses everything we do. So we always strive to ensure relationships are genuine, thoughtful, caring, considerate and, above all, lasting. Just like every good family does.
Respect
Respect for ourselves guides our morals. Respect for others guides our manners. We care about our colleagues and customers as people and recognise and value their views and beliefs – and we always act with consideration and awareness for others.
The story of Vendella.
It was 1978… New Zealand had beaten England in a cricket test for the first time, everyone wore flares and big-box hardware shops were decades away. In this year Leon Brodie founded the partnership LR & RA Brodie to supply hardware to local shops.
In the 1990s Leon moved the company to a town that ticked all the boxes: a family-oriented lifestyle, a busy port and the beginnings of an industrial area. Here in Timaru, he set about laying the foundations for the family company.
By the end of the 1990s the company had shifted focus, now supplying a range of cotton products to department stores and supermarkets around New Zealand. A warehouse and office block was constructed in the emerging industrial area, creating a purpose-built hub for the national distribution of imported goods.
As the young Brodies entered the workforce the average age of employees shifted too. They started to learn the business from the ground up (literally). Time was spent sweeping floors, unloading containers, packing for dispatch and even accompanying Leon on the odd sales trip.
Checking in
In 2008 we received some discerning advice – there’s a strong future ahead in the accommodation sector. Accordingly, the partnership altered their direction to focus on supplying quality, commercial bed linen to hotels in New Zealand and the South Pacific. In July of that year Vendella International was born. We were a little ‘underweight’ to begin, with two staff (Leon and Luke), one computer, and one phone. Friends and family put in huge hours and effort to get things moving, and in the first month we posted $300 in sales! The secret to getting ahead is getting started right?
By 2014 the company as we know it was starting to take shape. Growth of 25-30% year on year allowed us to recruit the expertise needed to sustain the success. Investing in our excellent team certainly paid dividends. We were now playing on a larger field, trusted by the industry for our knowledge and agile and responsive in our service.
Settling in…
In 2017, we concentrated on securing our foundations and creating space for future projects. After a period of rapid growth it was time to take stock and think about what matters for the future Vendella!
We invested in a new address.
Shifting store increased our warehouse space by 560% and office space by 150%. By doing this meant we’re able to clarify our focus and hone our systems to support the next phase of growth. With a stronger base to build from, we doubled-down on our strengths.
Customer service was taken to an ever higher level, we introduced ‘LEAN’ principles to all aspects of the company, made new hires and expanded our product range.
The net result? We were ready to tackle the future!
Up, Up and Away
The Covid years challenged us in many ways but it never broke us, it just made Vendella stronger. The same month the Government closed the borders, we acquired Hospitality Textiles, and formed Vendella Group.
This acquisition gave us the product options, solutions and staff to expand the company into other markets; Aged Care, Staff & Student Accommodation. Our work in the Care, Guest and Supply sectors provides our renowned level of service on a bigger stage.
2022 will be remembered as the year we spread our wings. New Zealand, Australia, Pacific Islands… we love this region and for many years we had be fielding requests from all over but the timing wasn’t right, until ’22.
Expanding reminds us of our beginnings… Hard work and perseverance. The blood, sweat and tears approach is a bit of a cliché but for us it’s real and it is why we truly appreciate the results today and the potential of tomorrow.
From the first step, Vendella has been built on a relentless desire to improve. We don’t settle for the status quo. We motivate and innovate, generate and elevate. We deliver a customer experience unmatched in our industry – one we’d love to share with you in the near future.
Join our journey.
Yes, We Understand You.
You have pressures and challenges coming at you from all angles.
You have many people to please, so this is how we make your life easier!
A Website that Works.
We’ve invested in a website that delivers a seamless shopping experience. Our website makes browsing and purchasing easy with product categorisation, sorting and filtering options, and regular updates.
Plus, we provide expert advice on topics including product care, creating atmosphere, market trends and more. We’re passionate about providing high-quality products, but also sharing knowledge to help you succeed in the industry.