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We can help streamline your systems.
Accommodation and hospitality businesses have faced some incredible challenges in recent times. Overcoming these obstacles has meant thinking outside the box and working ‘smarter’ instead of ‘harder’. At Vendella we take pride in how we make life easier for our customers.
We know how frustrating purchasing decisions can be when it all feels like guesswork. Our product lists are clearly priced. If there’s anything you’re unsure about we’re always ready with more information.
We also offer free samples, should you need to try before you buy. You can also browse our look-book or call on our knowledgeable consultants to help choose the right products for your business. We offer free furniture budget calculations to help with fit outs.
Our no-questions-asked returns policy removes any risk, and we pride ourselves on a speedy response time to all enquiries. Orders are delivered in full and on time – there’s no time wasted getting you sorted. To simplify reordering, it’s easy to log-in and look back at your order history – at a time that suits you.
Bad reviews have you hurting? Turn those frowny emojis upside down by increasing consistency and making product choices that ensure guest comfort and satisfaction.
The best response to a bad review (aside from a carefully considered and appropriate reply) is to make changes to ensure it doesn’t happen again. Our range includes anti-allergenic products and a suite of pillow options and mattress toppers to keep guests slumbering sweetly.
For cleaning issues, a well organised trolley with a full range of products will help staff get the job done right. Keeping good people on your staff will also be easier when you have the business ticking over smoothly, with everything you need in the right place. Talk to us today about how we can assist in simplifying your systems.
Vendella thrives thanks to our unwavering commitment to fast and attentive customer service. Of our current customers, 93.3% say they are ‘satisfied’ to ‘extremely satisfied’
We had a catch up with Sudima Christchurch GM, Maree Welgus, she shares her feedback on how we get it right in this short clip.
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